GSC Offers The Following Retailer Online Support
- www.grocerysupply.com
- Product Movement
- Vendor Rebates
- Price Changes
- Retail Maintenance
- Invoice Downloading
- Price Lookup
The GSC website offers on-line support to our retail customers. Information is “Real Time” and can be accessed through functions that are defined under menu tabs on the main screen.
The Menu Tabs Are:
- General Inquiry – The General Inquiry menu tab gives the User access to general information about their account(s) including a delivery schedule. The User can also view his current account balance and view regular orders and surveys that are pending or processed. The Item Price Look Up function will display item information including cost and retail for the User’s account.
- Purchase History – The Purchase History menu tab gives the User the ability to view detail purchase history for one item or to create a Purchase History Report by vendor, category, or individual items. These report models can be used to file for vendor rebates or to do category management. The User can also view a list of invoices by account number.
- Maintenance – The Maintenance menu tab has functions to use to maintain a custom catalog, retails, and item substitutions. The Administration function is where an invoice format for backroom systems can be defined for download.
- Downloads – The Download menu tab has functions to use for selecting invoices to download. Under GSC General Reporting, documents are available for download such as the Marketpulse, Specialty Catalogs, Planograms, and other information as it becomes available. Your Mailbox is where invoice files and purchase history reports can be view, saved, emailed, or printed.
A HELP button is available for all functions of eCare.
A signup request form for eCare can be printed by selecting this LINK, then complete the form and FAX or Email to the GSC Customer Care Department.
Retailer Online Support
