GSC offers the following Retailer On-Line Support

• www.grocerysupply.com
• Product Movement
• Vendor Rebates
• Price Changes
• Retail Maintenance
• Invoice Downloading
• Price Lookup

The GSC website offers on-line support to our retail customers and our military customers.  Information is ‘Real Time” and can be accessed through functions that are defined under menu tabs on the main screen.

For the retail customers the four menu tabs are:

• General Inquiry – The General Inquiry function allows the user to access general information about their account.  Contact information by facility and general information including user’s account setup and delivery schedule is available.  The customer can also view his current account statement balance and inquire about pending orders and processed orders.  Item information is available and includes the customers cost and retail for the item.
• Purchase History – The purchase history function gives the customer the ability to create and modify report models based on purchase history.  Report models can be run for a specific date range and can be viewed online or downloaded to print.  Detail purchase history by item is available as well as inquiring the complete invoice.
• Maintenance – The maintenance function gives the customer the ability to maintain their custom price book, custom retails, and to set up item substitutions. 
• Downloads – The download function is used to print or view report models that were created using the purchase history function.  There are some standard reports that can be made available to the user.  This function is also used by accounts that need to download invoices in formats that can be imported into their back room software systems.

For the military customers the four menu tabs are:

• General – There are three functions listed under the General tab.  The first function will list GSC Contacts by Distribution locations.  The second function is Base Delivery Schedules and will be available by facility and base.  The third function is called Your Mailbox.  This function will list files and/or reports that have been created or that were requested so that they can be downloaded.
• Purchasing – The two functions of the Purchasing tab include Purchase Order Exceptions and Purchase Order Reference.  Vendor purchase orders can be reviewed using this function.
• Inventories – The Inventories tab will give the vendor access to Inventory by Vendor, New Item Status, the ability to view Excess Inventory and Dead Stock information, and to view Inventory Tracking.
• Sales History – The Sales History tab will let you view Item Demand Summary History, Item Detail Sales History, to Inquire by Invoice and to review Promotions.

HELP is available for all functions.  On-Line Support access can be obtained by contacting your customer service representative or by selecting the link to obtain the On-Line Support Request Form.